Frequently Asked Questions (FAQ)


Holla and How to download App?

Holla Cab Services Limited, owners of Holla is an On-Demand Hailing Company that uses it apps to connect riders with local cabs and private drivers in Nigeria.

You can download the app from the App Store for Android and iOS.

Visit our site at

Why Debit Card is declined?

The Card may have:

 Insufficient Funds
You may have exhausted your account and may need to visit your bank for top up. Holla can top up your account if you sign up to our wallet.

Expired Card
Please contact your bank to apply for your new card and upload same.

Wrong PIN

You may have inputted the wrong PIN and may need to verify same

Transaction Not Permitted
You may need to go online to validate your card for online payments

Unusual activity
In order to protect your interests, we may block payments with your card in case of any unusual activities.